Blog 3: Web Based Employee Self Service

According to what I learn in class’s lecture and note, Web Based Employee Self-Service is one of the win-win situation and proportions for organizations and employees. They called it win-win proportions because of the employees and managers using the interactive technology to obtain the information conduct transactions, and essentially shortcut the processes that previously are take a time.

            Employee Self-Service or ESS is a Human Resource (HR) portal that provides an electronic means for their employee in the company to access their HR information and services. This portal can provide the single sign-on capability for the employee to complete the transactions without HR’s assistance.

            This ESS will go from simple intranet web sites like view and read the online HR policies or safety requirements in the organization to the sophisticated internet web sites that allow employees to access and change their individual records such as in Aims web UTM for lecturer update their details. For example, adding promotion, status about adding a new child. The changers can be made anytime and everywhere 24-hours, 7 days a week basis as long as can the internet and get in to the ESS portals (Aims web UTM for this example).

            This ESS gives some of the functionality to the employee (Michael J. Kavanagh, Mohan Thite, Richard D. Johnson. 2012). First is in the view of HR communication. The employee can access company policies or procedures, review company information, access HR policy manual and e-mail inquiry or help request, complete employee surveys or 360-degree feedback data and the respond to personal information that request from HR. The second functions are in the scope of benefit services. In this benefit services, employee can research and view plan rules and requirements to their job, also can delete or add independently and also model health plan alternatives. The third are in personal data update. They can update emergency contact, correct error by their own in personal data likes about the numbers of children, vacation or sick days. The last function is in development. In the development function it can see by employee can enroll in training courses, and also can access to internal or external e-learning courses. In this flow of the function of ESS we can see that the communication and data flow smoothly without interruption when updating about the employee’s data information or read for the latest news or requirements in the company’s web site.